Legal notice

Last updated: 5 July 2026

This Legal Notice provides important information about the operator of dreo.live, our legal status, applicable laws, and your rights as a consumer. Please read this notice carefully.

1. Business Operator

DREO is operated by:

LEUNG MS NGA SEE
Sole Trader, trading as DREO

  • Business Trading Name: DREO
  • Business Status: Sole Trader (not a limited company)
  • Registered Address: 31 Stortford Hall Park, Bishop's Stortford, England CM23 5AJ, United Kingdom
  • Contact Email: info@dreo.live
  • US Customer Support: +1 (609) 234-3420
  • UK Corporate Office: +44 7365 878954
  • Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET) / 2:00 PM – 10:00 PM (GMT/BST)

2. Business Registration

We are a Sole Trader operating under the name DREO. We are not a limited company and are not registered with Companies House. The business is owned and operated by LEUNG MS NGA SEE.

3. VAT and Tax Status

We are not registered for Value Added Tax (VAT) as our annual turnover is below the UK VAT registration threshold. Therefore, VAT does not apply to any purchases made through dreo.live.

For US customers, sales tax may be applied to orders shipped to certain US states in accordance with applicable state laws. Any applicable sales tax will be calculated and displayed at checkout.

4. INFORM Consumers Act Compliance

In compliance with the INFORM Consumers Act, we provide a clear and accessible mechanism for consumers to report suspicious marketplace activity:

  • Email: info@dreo.live (please include "Suspicious Activity Report" in the subject line)
  • US Customer Support: +1 (609) 234-3420
  • UK Corporate Office: +44 7365 878954

We take all reports seriously and will investigate promptly.

5. Governing Law and Jurisdiction

The use of this Website, these Legal Notice provisions, and any contract between you and us shall be governed by and interpreted in accordance with the laws of England and Wales.

Any dispute arising from or in connection with your use of the Website or any contract between you and us shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Nothing in this section limits or excludes any consumer rights that cannot be waived under applicable US federal or state law, including implied warranties and rights under the Magnuson-Moss Warranty Act where applicable.

6. Limitation of Liability

To the fullest extent permitted by applicable law, DREO (LEUNG MS NGA SEE trading as DREO) shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products.

Nothing in this Legal Notice excludes or limits liability for:

  • Death or personal injury caused by negligence.
  • Fraud or fraudulent misrepresentation.
  • Breach of statutory consumer rights under applicable law.
  • Any other liability that cannot be excluded or limited by English law.

7. Dispute Resolution

We are committed to resolving any issues directly and fairly. If you have a complaint, please contact us at info@dreo.live or call +1 (609) 234-3420 (US) or +44 7365 878954 (UK). We will respond within 1 business day.

If we are unable to resolve your complaint directly, you may also seek assistance from:

These Legal Notice provisions are governed by the laws of England and Wales. This does not affect any consumer rights you have under applicable US federal or state law, including implied warranties under the Magnuson-Moss Warranty Act where applicable.

8. Copyright and Intellectual Property

All content on dreo.live, including text, images, graphics, logos, and product descriptions, is owned by or licensed to DREO and is protected by UK, US, and international copyright and intellectual property laws.

Copyright infringement: If you believe that any content on this Website infringes your copyright, please contact us at info@dreo.live with the following information:

  • Your full name and contact details.
  • A description of the copyrighted work you believe has been infringed.
  • The URL of the allegedly infringing content.
  • A statement that you believe in good faith that the use is not authorised by the copyright owner.
  • A statement that the information you provide is accurate and that you are the copyright owner or authorised to act on their behalf.

We take copyright infringement claims seriously and will respond promptly to valid notices.

9. Accuracy of Information

We make every effort to ensure that all information on dreo.live is accurate and up to date. However, we do not warrant or represent that the information is complete, accurate, or error-free. In the event of any errors, we will correct them as soon as reasonably practicable.

10. Contact Us

For any questions about this Legal Notice or any other matter, please contact:

DREO
31 Stortford Hall Park, Bishop's Stortford,
England CM23 5AJ, United Kingdom

Email: info@dreo.live
US Customer Support: +1 (609) 234-3420
UK Corporate Office: +44 7365 878954
Hours: Monday – Friday, 9:00 AM – 5:00 PM (ET) / 2:00 PM – 10:00 PM (GMT/BST)