Contact Us
We are here to help. Whether you have a question about an order, need assistance with a return, or just want to know more about our products, our team is ready to support you.
Customer Service Hours
Monday – Friday, 9:00 AM – 5:00 PM (ET) / 2:00 PM – 10:00 PM (GMT/BST)
We aim to respond to all enquiries within 1 business day.
Contact Information
By Email
For general enquiries and order support:
info@dreo.live
For copyright or intellectual property concerns:
info@dreo.live
(Please include "Copyright" in the subject line.)
For reporting suspicious activity (INFORM Consumers Act):
info@dreo.live
(Please include "Suspicious Activity Report" in the subject line.)
By Phone
| Location | Phone Number | Purpose |
|---|---|---|
| US Customer Support | +1 (609) 234-3420 | Order enquiries, returns, shipping issues |
| UK Corporate Office | +44 7365 878954 | Business and administrative enquiries |
By Post (Administrative)
DREO (Corporate Office)
31 Stortford Hall Park, Bishop's Stortford,
England CM23 5AJ, United Kingdom
Returns Address
DREO Returns
3 Toftrees Ct, Princeton, NJ 08540, United States
Response Commitment
We understand that your time is valuable. All enquiries are reviewed during our working hours (Monday – Friday, 9:00 AM – 5:00 PM ET / 2:00 PM – 10:00 PM GMT/BST) and we aim to respond within 1 business day. Enquiries received outside of working hours or on public holidays will be handled on the next working day.